Collaboration is the future: How you can be more innovative in 2021

About this talk

Dan Bentley and Tracey Newman are the co-founders and directors of Impacto Consulting, a social innovation consulting business helping for-purpose organisations to deliver BIG on social impact. Together, they have more than 20 years experience in customer experience management, strategy and operational design.

In this thought-provoking and practical workshop, Dan Bentley and Tracey Newman will walk you through how to give the people you support a voice in your decision making and to work together to innovate your cause or business this year. The co-founders of social innovation consultants Impacto Consulting, Dan and Tracey will teach you how to put yourself in the shoes of your donors, or those in your care, and how those insights can be used in practical ways to innovate your offerings, programs, fundraising and ultimately increase your impact this year. Their simple steps for co-design and human centred design will help you better understand your community and create better services to truly meet their needs.